Convobot

Privacy Policy

1. Introduction

Convobot.ai  is committed to protecting the privacy of our users your and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our software-as-a-service (SaaS) platform and related services. By using the Service, you consent to the collection and use of your information as outlined in this Privacy Policy.

2.Information We Collect

2.1 Information You Provide

When you create an account or use our Service, we may collect personal information that you provide, such as your name, email address, contact information, and any other information you voluntarily submit.

2.2 Usage Information

We collect information about how you use the Service, including the features you access, the actions you take, and the duration of your sessions. This information may include log data, IP addresses, browser type, device identifiers, and operating system

2.3 Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities on our website and within the Service. This information helps us improve the Service and provide a personalized experience. You can manage your cookie preferences through your browser settings.

3.Use of Information

3.1 Provide and Improve the Service

We use the information we collect to provide and maintain the Service, to deliver customer support, and to improve the functionality and user experience of the Service.

3.2 Communication

We may use your contact information to communicate with you about the Service, including sending you updates, newsletters, messages, SMS messages, Promotional or informational messages via mobile phones, and promotional materials. You can out of receiving promotional communications at any time.

3.3 Analytics and Aggregated Data

We may use analytics tools to gather and analyze anonymous, aggregated data about the usage patterns of our users. This information helps us understand how the Service is used and enables us to improve its performance and features.

3.4 Compliance with Laws

We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4.Information Sharing and Disclosure

4.1 Service Providers

We may engage trusted third-party service providers to assist us in operating and maintaining the Service or to perform functions on our behalf. These service providers will have access to your information only to the extent necessary to perform their services and are obligated to protect your information.

4.2 Legal Requirements

We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We will also disclose your information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms of Service or to protect the rights, property, or safety of Convobot.ai, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your information

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security

6. Your Rights

Subject to applicable law, you have the right to request access to and correction or deletion of your personal information. You may also have the right to object to or restrict certain processing of your information. To exercise these rights, please contact us using the information provided in Section 8.

7. Refund Policy

Welcome to Convobot.ai

At Convobot.ai, your satisfaction is our priority. We understand that sometimes things don’t go as planned, and we’re here to help you. Our refund policy is designed to be fair and straightforward.

This policy applies to tech services offered by Convobot.ai.

Requests for refunds must be submitted within a 15-day period following the date of payment.

Refunds are not available for services that have been completed to the agreed-upon specifications.

8. Children’s Privacy

The Service is not intended for use.